5 days old

Patient Placement Coordinator RN PRN

HCA Healthcare
Austin, TX 78701

Description

SHIFT: PRN

SCHEDULE: PRN/Per Diem

Looking for a role to utilize your past ED, ICU or House Supervisor experience that goes beyond the bedside?


Consider a role at the Transfer Center!


HCA’s One Call Transfer Center offers a variety of patient transport services and the only transport specialty teams with the ability to provide high risk obstetrical, neonatal and critical care pediatric patient transport into the HCA, Central West Texas Division hospital system. Serving patients throughout Greater Austin and Central Texas, HCA  offers comprehensive health solutions—including advanced medical care, education, and community outreach—at its hospitals and other freestanding facilities. At the HCA Transfer Center, we assist in transporting patients by ground, helicopter and fixed wing. We also provide daily, 24-hour access to the transport teams for Inner Facility Transfers, Physician Office Direct Admissions and Emergency Transport for injured and critically ill patients. This unique service simplifies the process of getting a patient transferred to the right hospital, to the right specialists, at the right time by utilizing the latest telecommunications technology. The Transfer Center is staffed by registered nurses and EMT/paramedics who will assist in arranging the transport logistics.


We can offer you a benefits package that will best suit your family’s needs. You can choose from a variety of medical coverage plans that best your lifestyle. You also have the option to enroll in additional perks such as our matching 401k, medical and childcare flex spending accounts, life insurance, tuition reimbursement and student loan repayment programs.


As a member of our team, you will: 

  • Be responsible for coordinating direct admissions and hospital transfers to an appropriate HCA CWT Division hospital.
  • Coordinate ambulance transfers from the HCA CWT Division hospitals to other facilities and post-acute care providers.
  • Work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information.
  • Efficiently and effectively, manage all hospital transfers. Consult with on-call physicians regarding patient care issues, needs and concerns and advise when appropriate.
  • Apply your nursing knowledge derived from education and experience as foundation for gathering appropriate clinical data to ensure appropriate placement, transfer facilitation, communication, and accurate documentation.
  • Facilitate inner facility transfers, maintaining communication with all parties including but not limited to attending/accepting MD and referring facility.
  • Communicate with physicians and outlying facilities if placement of a specific patient will be problematic. Use problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the MD, and the hospital.
  • Make suggestions, and utilize creative thinking and acquired knowledge to assess situations and improve department decision-making and action.
  • Be responsible for documenting and tracking all hospital transfers and transports.
  • Assist in data collection, monitoring, evaluation, and analyzing of transfer problems for the purpose of developing and implementing protocols, policies and procedures.
  • Exhibit excellent customer relationship skills including telephone and personal contact with all of the call center’s customer groups, i.e. physicians and their office staffs, nurses, vendors and fellow employees, etc.
  • Establish and maintains a high degree of awareness and knowledge of participating HCA hospital’s medical staff, services and special programs.

Qualifications

Experience:

  • Previous telephone triage experience preferred
  • Excellent communication and interpersonal skills including diplomatic and friendly telephone manner and use of professional vocabulary
  • Ability to self-manage by taking responsibility to initiate, assess and take action
  • Ability to function calmly in stressful situations
  • Knowledge of Division hospital services lines and clinical capabilities
  • Basic typing skills, 35 Word Per Minute
  • Knowledge of Computer Software; Meditech, Teletracking, Transfer Center
  • Positive, enthusiastic, helpful personality
  • Customer service oriented
  • Physical requirements include the ability to sit for extended periods of time and work in a confined space

 

Required:

  • Current license to practice professional nursing in the state or Compact Nursing License.
    • If your compact license is from a state besides Texas, you will be required to obtain a TX Nursing License within 90 days after your start date.
  • Current BLS
  • Minimum 2 years acute care RN experience


Education:

  • Graduation from an accredited ADN or Diploma nursing program


Preferred:

  • BSN or Bachelor’s degree in related field
  • 2 years of critical care nursing to include ED or ICU
  • House Supervisor experience preferred
  • ACLS, PALS, and TNCC
  • If not currently certified: ACLS and PALS within 6 months

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Posted: 2019-12-03 Expires: 2020-01-02

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Patient Placement Coordinator RN PRN

HCA Healthcare
Austin, TX 78701

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