3 days old

Registered Nurse Patient Placement Coordinator

HCA Healthcare
Jacksonville, FL 32202
  • Jobs Rated
    122nd

Description

SHIFT: Nights (rotating weekends)

SCHEDULE: Full-time

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Are you looking for a role to utilize yourHouse Supervisor, Emergency, Trauma or Critical Care Nursing experience thatgoes beyond the bedside?  Are you lookingfor a company that places integrity over their bottom line? Here at HCAHealthcare, our everyday decisions are founded on compassion. Apply today andjoin a team that is dedicated to serving others in need.

 

HCA Healthcare is a leading healthcare provider with over 31.2million patient encounters a year at locations in 21 states including the UK.We care about our community! HCA Healthcare has continually, been named one ofEthispheres most ethical companys in the world since 2010. In 2018, HCA spentan estimated \$3.3 billion in cost for the delivery of charitable care,uninsured discounts, and other uncompensated expenses.

 

Weoffer you an excellent total compensation package, including competitivesalary, excellent benefit package and growth opportunities. We believe in ourteam and your ability to do excellent work with us.

 
 

Your benefits as a fulltime employeeinclude Medical, Dental and VisionInsurance, Medical and Childcare FlexSpending Accounts, Life and Disability Insurance, Paid Time Off, Paid Family Medical Leave, ClinicalCertification Support, TuitionReimbursement, 1k withCorporate Matching, Employee Stock Purchase Program Employee Discount Programand Identity Theft Protection.

 

Be a part of an organization that investsin you. We are actively reviewingapplications. Highly qualified candidates will be contacted, promptly forinterviews. Submit your application and help us raise the bar in patient care!

 

Our Transfer Centerteams are committed to providing streamlined access to the right facility atthe right time for every patient, every day, throughout the continuum of care. Join us in our effortsto better our community.

 
 
 

The HCA NorthFlorida Transfer Center handles the patient movement and logistics for over 40 HCAhospitals and free-standing emergency rooms across a 3 state region includingFlorida, Georgia, and South Carolina.  Located in Jacksonville, Florida, ourmission is to assist in the clinical placement and movement of criticalpatients both into and out of our facilities providing timely access to carefor our patients when minutes matter the most.  The transfer center isstaffed 24/7 with seasoned clinical professionals who collaborate betweenphysicians, hospitals, and other immediate health care settings to coordinatethe timely movement of high acuity patients such as STEMI, stroke, trauma,neonatal care, and so forth.  Our team is committed to the care andimprovement of human life; impacting over 100,000 patients annually through supportto hospital staff both for our HCA facilities and other facilities locally orin outlying markets.  At the HCA Transfer Center, we also assist inarranging transportation services when needed through connection with groundand air services.  Our goal is to provide comprehensive solutions thatallow health care providers the ability to stay at the bedside with the patientwhile we assist in locating placement, transport, and other needed logisticsfor getting this patient the access to care that they need.  


 
 
As a member of our team, you will: 
 
  • Be responsible for coordinating direct admissions and hospital transfers to an appropriate HCA Division hospital.
  • Coordinate ambulance transfers from the HCA Division hospitals to other facilities and post-acute care providers.
  • Work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information.
  • Efficiently and effectively, manage all hospital transfers. Consult with on-call physicians regarding patient care issues, needs and concerns and advise when appropriate.
  • Work collaboratively with HCA facilities to manage all internal and external patient movements and the allocation of bed assignments.
  • Apply your nursing knowledge derived from education and experience as foundation for gathering appropriate clinical data to ensure appropriate placement, transfer facilitation, communication, and accurate documentation.
  • Facilitate inner facility transfers, maintaining communication with all parties including but not limited to attending/accepting MD and referring facility.
  • Communicate with physicians and outlying facilities if placement of a specific patient will be problematic. Use problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the MD, and the hospital.
  • Make suggestions, and utilize creative thinking and acquired knowledge to assess situations and improve department decision-making and action.
  • Be responsible for documenting and tracking all hospital transfers and transports.
  • Assist in data collection, monitoring, evaluation, and analyzing of transfer problems for the purpose of developing and implementing protocols, policies and procedures.
  • Follow specific protocols, policies, procedures, and utilize established resources.
  • Work collaboratively with team members ensuring appropriate patient admissions and exceptional consumer experience
  • Exhibit excellent customer relationship skills including telephone and personal contact with all of the call centers customer groups, i.e. physicians and their office staffs, nurses, vendors and fellow employees, etc.
  • Establish and maintains a high degree of awareness and knowledge of participating HCA hospitals medical staff, services and special programs
  • Maintain composure and customer-centric communication with challenging callers.
  • Practice and adhere to the Code of Conduct philosophy, and Mission and Value Statement.
What Sets Us Apart?
 

 "Ienjoy the welcoming and fast paced environment, and constant learning! There isnever a dull shift and its truly a great team to work with!"

 

 "Workingat the Transfer Center is AMAZING!  After being a nurse for over a decade,this is the best place I have ever worked. Management is fantastic. Ileave on time every day, and I still get to use my critical thinking skills in aNursing capacity.   We are like a little family here, everyone workstogether to get things done.  Its wonderful!"

 

Qualifications

Educationand Requirements:

 
  • Graduate from an accredited ADN orDiploma nursing program

  • Current license topractice professional nursing in the state of Florida

  • BLS, ACLS, PALSCertifications (If not currently certified with ACLS and/or PALS: must obtainwithin 6 months)

  • Minimum 5 yearsacute care RN experience


Preferences:
 
  • BSN or Bachelors degree in nursing
  • 2 years of Critical Carenursing to include ED, ICU and/or House Supervisor experience  

 
Helpful Experience:
 
  • Must be proficient in EMTALA.
  • Excellent communication and interpersonal skills including diplomatic and friendly telephone manner and use of professional vocabulary
  • Ability to self-manage by taking responsibility to initiate, assess and take action
  • Ability to function calmly in stressful situations
  • Knowledge of  Division hospital services lines and clinical capabilities
  • Basic typing skills, 35 Word Per Minute
  • Knowledge of Computer Software; Meditech, Tele-Tracking, Central Logic, Bed Management, Microsoft Office, Internet searches and relevant Data Bases
  • Problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the physicians, and the hospital.
  • Ability to analyze information of a complex nature.
  • Ability to organize and prioritize multiple complex tasks.
  • Ability to work independently and under pressure to follow through on issues.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Ability to work effectively with other employees and external parties.
  • Positive, enthusiastic, helpful personality
  • Customer service oriented
 

Weare an equal opportunity employer and value diversity at our company. We do notdiscriminate based on race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.

 

Notice

Our Companys recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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Jobs Rated Reports for Registered Nurse

Posted: 2020-11-20 Expires: 2020-12-20

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Registered Nurse Patient Placement Coordinator

HCA Healthcare
Jacksonville, FL 32202

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Registered Nurse
122nd2019 - Registered Nurse
Overall Rating: 122/199
Median Salary: $71,730

Work Environment
Poor
169/220
Stress
Very High
180/220
Growth
Good
51/220
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