5 days old

Registered Nurse Patient Placement Coordinator

HCA Healthcare
Madison, TN 37115
  • Jobs Rated




Are you looking for a role to utilize yourHouse Supervisor, Emergency, Trauma or Critical Care Nursing experience thatgoes beyond the bedside? Are you lookingfor a company that places integrity over their bottom line? Here at HCAHealthcare, our everyday decisions are founded on compassion. Apply today andjoin a team that is dedicated to serving others in need.

HCA Healthcare is a leading healthcare provider with over 31.2million patient encounters a year at locations in 21 states including the UK.We care about our community! HCA Healthcare has continually, been named one ofEthispheres most ethical companys in the world since 2010. In 2018, HCA spentan estimated $3.3 billion in cost for the delivery of charitable care,uninsured discounts, and other uncompensated expenses.

Weoffer you an excellent total compensation package, including competitivesalary, excellent benefit package and growth opportunities. We believe in ourteam and your ability to do excellent work with us.

Your benefits as a fulltime employeeinclude Medical, Dental and VisionInsurance, Medical and Childcare FlexSpending Accounts, Life and Disability Insurance, Paid Time Off, Paid Family Medical Leave, ClinicalCertification Support, TuitionReimbursement, Student LoanRepayment Assistance, 401k withCorporate Matching, Employee Stock Purchase Program Employee DiscountProgram and Identity Theft Protection.

Be a part of an organization that investsin you. We are actively reviewingapplications. Highly qualified candidates will be contacted, promptly forinterviews. Submit your application and help us raise the bar in patient care!

Our Transfer Centerteams are committed to providing streamlined access to the right facility atthe right time for every patient, every day, throughout the continuum of care. Join us in our effortsto better our community.

Intrigued? CLICK HERE to learnmore!

HCAsTransfer Center offers a variety of patient transport services and the onlytransport specialty teams with the ability to provide high risk obstetrical,neonatal and critical care pediatric patient transport into the HCATriStar Division Hospital system. HCA offers comprehensive healthsolutionsincluding advanced medical care, education, and community outreachatitsseventeen hospitals and other freestanding facilities. At the HCATransfer Center, we assist in transporting patients by ground, helicopterand fixed wing. We also provide daily, 24-hour access to the transport teamsfor Inner Facility Transfers, Physician Office Direct Admissions and EmergencyTransport for injured and critically ill patients. This unique servicesimplifies the process of getting a patient transferred to the right hospital,to the right specialists, at the right time by utilizing the latest telecommunicationstechnology. Registered nurses and EMT/paramedics, assist in arranging thetransport logistics, staff the Transfer Center.

As a member of ourteam, you will:
  • Be responsible for coordinating direct admissions and hospital transfers to an appropriate HCA Division hospital.
  • Coordinate ambulance transfers from the HCA Division hospitals to other facilities and post-acute care providers.
  • Work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information.
  • Efficiently and effectively, manage all hospital transfers. Consult with on-call physicians regarding patient care issues, needs and concerns and advise when appropriate.
  • Work collaboratively with HCA facilities to manage all internal and external patient movements and the allocation of bed assignments.
  • Apply your nursing knowledge derived from education and experience as foundation for gathering appropriate clinical data to ensure appropriate placement, transfer facilitation, communication, and accurate documentation.
  • Facilitate inner facility transfers, maintaining communication with all parties including but not limited to attending/accepting MD and referring facility.
  • Communicate with physicians and outlying facilities if placement of a specific patient will be problematic. Use problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the MD, and the hospital.
  • Make suggestions, and utilize creative thinking and acquired knowledge to assess situations and improve department decision-making and action.
  • Be responsible for documenting and tracking all hospital transfers and transports.
  • Assist in data collection, monitoring, evaluation, and analyzing of transfer problems for the purpose of developing and implementing protocols, policies and procedures.
  • Follow specific protocols, policies, procedures, and utilize established resources.
  • Work collaboratively with team members ensuring appropriate patient admissions and exceptional consumer experience
  • Exhibit excellent customer relationship skills including telephone and personal contact with all of the call centers customer groups, i.e. physicians and their office staffs, nurses, vendors and fellow employees, etc.
  • Establish and maintains a high degree of awareness and knowledge of participating HCA hospitals medical staff, services and special programs
  • Maintain composure and customer-centric communication with challenging callers.
  • Practice and adhere to the Code of Conduct philosophy, and Mission and Value Statement.
WhatSets Us Apart?

"Ienjoy the welcoming and fast paced environment, and constant learning! There isnever a dull shift and its truly a great team to workwith!"

"Workingat the Transfer Center is AMAZING! After being a nurse for over a decade,this is the best place I have ever worked.Management is fantastic. Ileave on time every day, and I still get to use my critical thinking skills ina Nursing capacity. We are like a little family here, everyoneworks together to get things done. Its wonderful!"



  • Graduate from an accredited ADN orDiploma nursing program

  • Current license topractice professional nursing in the state of Tennessee

  • BLS, ACLS, PALSCertifications (If not currently certified with ACLS and/or PALS: must obtainwithin 6 months)

  • Minimum5 yearsacute care RN experience


  • BSN or Bachelors degree in nursing
  • 2 years of Critical Carenursing to include ED, ICU and/or House Supervisor experience

Helpful Experience:

  • Must be proficient in EMTALA.
  • Excellent communication and interpersonal skills including diplomatic and friendly telephone manner and use of professional vocabulary
  • Ability to self-manage by taking responsibility to initiate, assess and take action
  • Ability to function calmly in stressful situations
  • Knowledge of Division hospital services lines and clinical capabilities
  • Basic typing skills, 35 Word Per Minute
  • Knowledge of Computer Software; Meditech, Tele-Tracking, Central Logic, Bed Management, Microsoft Office, Internet searches and relevant Data Bases
  • Problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the physicians, and the hospital.
  • Ability to analyze information of a complex nature.
  • Ability to organize and prioritize multiple complex tasks.
  • Ability to work independently and under pressure to follow through on issues.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Ability to work effectively with other employees and external parties.
  • Positive, enthusiastic, helpful personality
  • Customer service oriented

Weare an equal opportunity employer and value diversity at our company. We do notdiscriminate based on race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.


Our Companys recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clickinghere.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.



Jobs Rated Reports for Registered Nurse

Posted: 2020-01-13 Expires: 2020-02-12

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Registered Nurse Patient Placement Coordinator

HCA Healthcare
Madison, TN 37115

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Registered Nurse
118th2018 - Registered Nurse
Overall Rating: 118/220
Median Salary: $70,000

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