7 days old
2018-07-122018-08-11

Registered Nurse Telecare

Orlando, FL
  • Jobs Rated
    118th
Summary
Duties

The Telecare nurse utilizes effective communication and customer service skills to triage symptom based concerns. Initiating the nursing process, the Telecare nurse assesses, devises a working nursing diagnosis, formulates a plan, intervenes and evaluates the veteran during the call. The Telecare RN provides clinical advice in accordance with VISN approved Veterans Health Gateway (VHG) protocols directing the veteran for care based on their symptoms, past medical history, and level of urgency employing critical thinking and knowledge based nursing judgment. The Telecare nurse demonstrates technical competency in the use of telephone systems and computer applications, maintaining certification in appointment management and scheduling appointments appropriately. This Registered Nurse will report directly to the Nurse Manager, Telecare.

Work Schedule: Normal work days/hours will be Monday-Friday, 8:00 AM to 4:30 PM, with work day/hours flexibility as patient care needs require.

graph of estimated pay ranges
$51,883
$107,496
Job Details
Application Open Date
7/12/2018

Application Close Date
7/25/2018
Organization
Veterans Affairs, Veterans Health Administration

Who May Apply
None

Status
None


  • More About VAOpen More About VA SectionClose More About VA Section
    • Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.

      This job opportunity announcement may be used to fill additional vacancies.

      It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

      This position is in the Excepted Service and does not confer competitive status.

      This is a bargaining unit position.

      VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

      Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

      If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

  • QualificationsOpen Qualifications SectionClose Qualifications Section
    • Basic Requirements:
      • US Citizenship and English language proficiency.
      • Graduate from an Accreditation Commission on Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE) accredited program.
      • Current, full, active and unrestricted registration as a graduate professional nurse in a State, Territory, or Commonwealth (i.e., Puerto Rico) of the US or in the District of Columbia.
      • Demonstrated ability in previous assignments to make critical decisions in stressful environments.
      • Demonstrated dependability for duty and flexibility in work assignments and hours in previous assignments.
      • Strong knowledge of computer systems and standard software programs.
      • Demonstrated ability to work effectively as a team member and leader, with excellent interpersonal, verbal, organizational, and writing skills, as demonstrated
      Preferred Qualifications/Experience:
      • Bachelor's Degree in Nursing highly preferred.
      • Minimum of two (2) years of full-time clinical nursing practice required with a previous Telecare experience highly desirable.
      Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:
      • Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
      • Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
      • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
      • Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
      • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree.
      Physical Requirements: The incumbent of the position performs direct patient care and must meet the below physical requirements to perform the essential functions of the position with or without reasonable accommodation. Lift 45 lbs. or over, Carry 45 lbs. or over, Straight pulling, Pushing, Reaching above shoulders, use of fingers and both hands, Walking, Standing, Kneeling, Repeated bending, Near vision (correctable), Far vision (correctable), Ability to distinguish basic colors, Ability to distinguish shades of colors, Hearing, Emotional stability. This is a testing-designated position, subject to random pre- and post-employment testing for illegal drug use, Environmental Factors: Inside work, Constant noise, Dust, Fumes, smoke or gases, Working closely with others, Protracted or irregular hours of work, Exposure to infectious diseases. This is position is designated as a random drug testing position.

      Selected applicants will be required to complete an online on boarding process.

      Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.
  • BenefitsOpen Benefits SectionClose Benefits Section
  • How To ApplyOpen How To Apply SectionClose How To Apply Section
    • All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/25/2018 to receive consideration.

      1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
      2. Click Submit My Answers to submit your application package.

      NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

      To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
  • Additional DetailsOpen Additional Details SectionClose Additional Details Section
    • Series: 0610-Nurse
      Job Pay Type: Per Year
      Job Openings: 1
      Job Position: CBDI-10257639-18-SS

      The Telecare nurse utilizes effective communication and customer service skills to triage symptom based concerns. Initiating the nursing process, the Telecare nurse assesses, devises a working nursing diagnosis, formulates a plan, intervenes and evaluates the veteran during the call. The Telecare RN provides clinical advice in accordance with VISN approved Veterans Health Gateway (VHG) protocols directing the veteran for care based on their symptoms, past medical history, and level of urgency employing critical thinking and knowledge based nursing judgment. The Telecare nurse demonstrates technical competency in the use of telephone systems and computer applications, maintaining certification in appointment management and scheduling appointments appropriately. This Registered Nurse will report directly to the Nurse Manager, Telecare.

      Work Schedule: Normal work days/hours will be Monday-Friday, 8:00 AM to 4:30 PM, with work day/hours flexibility as patient care needs require.

Categories

Jobs Rated Reports for Registered Nurse

Best Care / Best Careers

To care for him who shall have borne the battle and for his widow and his orphan." These words, spoken by Abraham Lincoln during his Second Inaugural Address, reflect the philosophy and principles that guide VA in everything we do, and are the focus of our endeavors to serve our Nation's veterans and their families.

 The Department of Veterans Affairs (VA) has one of the most diverse, challenging, and rewarding missions in the United States Government. We strive to meet the needs of the Nation's veterans and their families today and in the future.

VA manages one of the largest health care systems in the world and the nation's leading employer of registered nurses. Nurses in Veterans Health Administration (VHA) are engaged in a variety of roles and have multiple opportunities for career and professional development. The VHA provides veterans and their dependents with many other services such as benefits and education, and also provides burial benefits.

Our goal is to provide excellence in patient care, veterans' benefits and customer satisfaction. We can provide you with challenging, interesting, meaningful work to care for the veterans who have risked their lives to protect our freedom.

 As the Department of Veterans Affairs heads into the 21st century, we will strive to meet the needs of the Nation's veterans today and tomorrow. We are a more customer-focused organization, functioning as "One-VA" and delivering seamless service to our customers.

We benchmark our service with the best in business. We use innovative means and high technology to deliver "World-Class Customer Service". We foster partnerships with our customers and stakeholders, making them part of the decision-making process.

Department of Veterans Affairs is an Equal Opportunity Employer.

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Registered Nurse Telecare

VA Medical Center
Orlando, FL

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VA Medical Center
Orlando, FL
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Registered Nurse
118th2018 - Registered Nurse
Overall Rating: 118/220
Median Salary: $70,000

Work Environment
Poor
166/220
Stress
High
173/220
Growth
Good
53/220
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